Phone.com is a 21st Century, cloud-based phone company focused on the needs of small businesses and entrepreneurs. In addition to offering a variety of innovative, customizable and cost-effective communications solutions, Phone.com also has an enviable reputation for delivering unmatched customer support to more than 25,000 customers across the United States.  As evidence of Phone.com’s meteoric […]

Just as Xerox is both a brand name and a term used to describe a process (in common parlance), “Virtual PBX” has the distinction of being a trademarked brand name that also is the term used to describe a particular type of cloud-based phone system that includes many other brand names, like Grasshopper, Ring Central, […]

Siemens: Solid Reputation and Focus on Unified Communications Siemens Enterprise Communications is a leading global provider of unified communications solutions and network infrastructure for enterprises of all sizes. Building on a heritage of more than 160 years of business communications excellence, Siemens Enterprise Communications is a global leader in unified communications solutions.      Siemens OpenScape […]

In a hosted VoIP or unified communications system, the carrier, vendor or solution provider runs and manages the system. Costs are more predictable than with the traditional on-premises model where businesses buy, build and manage their own phone systems. Another term often used to describe a hosted system is “Cloud-based “ VoIP or unified communications […]

It should come as no surprise that a long-time telephone game-player should have assumed some leadership in the PBX-VoIP Business Phone competition. Advanced American Telephones, which design and produce AT&T telephony products that millions of people use and enjoy every day, have a name-brand advantage when small to medium businesses are considering office phone systems […]

Grandstream Small to Medium Business Phone Systems: IP voice telephony with a focus The language of PBX office-based phone systems has been evolving over the past few years to include new acronyms that reflect the role of the Internet in the delivery of services. PBX, which means “Private branch exchange” translates simply to an internal […]

Virtualization is the creation of a virtual (rather than an actual) version of something. I know, your teacher said never to use the same word in the definition of that word – but when exploring the terms used in dealing with the new brand of office phone systems, its like navigating a jungle. You can […]

  In the spirit of West Coast USA technological breakthroughs, Polycom was founded by two enterprising young men in a San Francisco basement in 1990.  The two were among the founding team of PictureTel, the first company to make videoconferencing truly practical.   By 1992 they had produced the very first Polycom SoundStation conference phone, recognized […]

ShoreTel Office Phone Systems – Removing Barriers; Brilliantly Simple ShoreTel, Inc. is a Sunnyvale, California based provider of business communication solutions whose brilliantly simple unified communications platforms, applications and mobile Unified Communications solutions promise a new rhythm of workforce engagement and collaboration. With costly complexity eliminated by design from its award-winning, all-in-one IP phone system, […]

When a company is awarded the title “World Economic Forum Technology Pioneer”, it merits a second look. In awarding this title in 2010, the World Economic Forum noted that “Ring Central has radically changed the cost structure for business phone systems from tens of thousands of dollars to as low as $10 a month and […]