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Siemens: Solid Reputation and Focus on Unified Communications
Siemens Enterprise Communications is a leading global provider of unified communications solutions and network infrastructure for enterprises of all sizes. Building on a heritage of more than 160 years of business communications excellence, Siemens Enterprise Communications is a global leader in unified communications solutions.
Siemens OpenScape communications solutions provide a seamless and efficient collaboration experience – on any device – which amplifies collective effort and dramatically improves business performance. One of the benefits of contracting with Siemens for Phone System products or services is utilizing a company with a presence in more than 90 countries, and serving more than 75% of the Global 500 through an amazing network of Office Phone Dealers.
In this period of multi-device access to communication services, Siemens has focused on a theme of Unified Communications. The company delivers on the promise of unified communications to organizations of all sizes in virtually every industry sector. Siemens assists customers to benefit from a more agile, productive workplace with reduced operating costs by unifying their communications systems and creating a harmonized user experience.
An innovative software platform integrates reliable voice with video, messaging, mobility, contact center and web collaboration solutions. With their global services network and the ability to deliver through the cloud, their customers have total flexibility to manage their transition to unified communications at their own pace, assisted by a wide range of flexible deployment options.
The Siemens OpenScape Enterprise is a harmonized unified communications and collaboration experience. It begins with a unique Siemens-designed, software-based, unifying communications platform, which works with any IT, voice, and application environment, and which scales to an astounding 500,000 users. Locking into this platform is a suite of applications, including voice, video, web collaboration, messaging, mobility, and contact center.
The result is a transformation of your enterprise that amplifies collective effort, energizes your virtual teams, and dramatically improves business performance. Siemens claims that they have the only solution in the market specifically designed for Small and Medium Businesses, offering voice and Unified Communications solutions combining all ways users communicate.
First, it offers seamless customer service, delivering the complete range of customer engagement options from voice, email, live chat and social media together with an integrated multichannel Contact Center to improved customer service and streamlined business processes.
Secondly, the system offers the ability to react quickly on any customer inquiry. There is instant access to all business critical communications applications like email, calendar or your own corporate directory on any device.
Finally, you decide when and where to be reached. You can manage how to be re4ached with One Number Service and Presence Federation and never miss an important customer call – the call is rounted to you wherever you are.
A valuable aspect of a Siemens Small or Medium Business Phone System is the ability to integrate mobile devices such as smart phones and tablets into your communications infrastructure, thus making your office truly mobile.
A Siemens Unified Communications Phone System will reduce communications costs and travel expenses through integrated conferencing and the utilization of standard interfaces and services. Web conferencing and video solutions allow you to handle meetings in a modern way and save important time and travel expenses. Your operational costs are reduced through IP Telephony combined with an easy to deploy communications system which is based on flexible deployment models. With Siemens SIP (Internet-based ) calling you have easy to install, use and maintain system all in one package, saving you 340% in trunk charges.
A final word about Siemens phone equipment. High-quality, German –made OpenScape Phones deliver AudioPresence immersive high definition voice within the entire line, along with the best-in-class speaker, microphone, and acoustical engineering – something Siemens takes great pride in, and for which the Siemens reputation has been well earned. It’s sound you have to hear to believe. Siemens OpenScape Phones are the lowest power-consuming enterprise phones on the market – 30% less during operation, and 51% overall through automatic low power mode activation. Siemans’ award-winning WLAN and DECT devices deliver crystal-clear, secure and cost-effective on-site mobile voice for the hospital, factory, warehouse and office.
Siemens Phone System Enterprise prides itself in dozens of success stories from small to moderate sized businesses in all categories from small colleges, clinics, aviation centers, and offices of all sorts and sizes. Each of them relate the cost-saving results of a Siemens solution that is scalable to the company’s expanding needs, while accommodating a variety of existing on-site equipment. They all attest to improved customer service and staff productivity and collaboration, as well as flexible communications across departments and additional options for company services. Add these testimonies to the company’s 116-year solid technical reputation and you have a formula for a reliable office phone system.