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The Internet Meets Business Phone Service: Welcome to VoIP Business Phone Systems
VoIP is an acronym for Voice over Internet Protocol, a method of making calls via internet protocol (IP) networks. VoIP is also known as Internet telephony, IP telephony, or broadband telephony. VoIP converts the voice signal into a digital signal that can travel over the internet. Depending on the type of VoIP service you are able to access, you have the ability to make a VoIP call from a computer or other Internet enabled devices, a special VoIP phone, or a traditional analog phone with a digital adapter.
In the 1990s, standard PBX business phone systems took on new flexibility and began to integrate their technology with the internet. Packet switching technology for data transmission had been in use for a while when early adopters of Voice over Internet Protocol (VoIP) ideas began to see the merits of using this same principle for voice transmissions. Businesses were already set up to transmit large amounts of data, and it became clear that technology would continue to find more functional and rapid mechanisms to accomplish this.
VoIP began to become a commonplace term in business communications and businesses soon learned that they could increase the functionality, automation, and reliability of their communications solutions while at the same time significantly decreasing telephone expenses.
Today, businesses have many choices when it comes to identifying and selecting the ideal communications solution. Business telephone systems are almost entirely VoIP based, and businesses now have the option of purchasing on-premise systems specific to their company, as well as a variety of service-oriented packages from hosted providers.
Modern VoIP solutions allow businesses to function more comprehensively and efficiently and at a lower cost than any of the early inventors of traditional PBX technologies would have imagined possible. The basic principle still lies in connecting the many facets of a business, but the mechanics have allowed for an ease of use and implementation that wasn’t possible until recently.
There are both advantages and disadvantages of the VoIP system from traditional telephone communications systems. VoIP services are cheaper than standard phone services, and in many cases, cost-free to use. This is especially helpful for long-distance and international calls. Another advantage is its portability. VoIP can be accessed anywhere you are able to access the internet. It is ideal for users with high mobility. Finally, VoIP offers numerous features not commonly found in traditional phones, such as multi-party calling, call waiting/forwarding, caller ID, and caller ID blocking.
Among the disadvantages of VoIP is the Quality of Service. VoIP service is susceptible to delays, jitter, echo, and other quality setbacks, caused by many factors, from hardware, internet connection, to the destination of the call. And just as other internet services, VoIP phones are susceptible to attacks. Perhaps most importantly, there is a dependence on electric power when using VoIP. Unlike traditional phone lines, the modem, router, PC and other VoIP hardware depend on an electric power supply. Without electricity, none of the aforementioned would be able to work.
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